Documentation

PizBot lets you create AI-powered customer support chatbots that you can embed on any website. No coding required, no prompt engineering, no infrastructure to manage.

The bot creation page has a split layout — configuration form on the left, live preview on the right. Every change you make updates the preview in real-time so you can see exactly what your visitors will see.

Required fields

• •Bot Name — displayed in the chat widget header. Keep it short and recognizable (e.g., "Acme Support").
• •Welcome Message — the first thing visitors see when they open the chat. Make it friendly and helpful.
• •Website URL — your website's homepage. Used for our scraping algorithm to learn about your business.
• •Support Email — shown to visitors when the bot can't answer a question. Fallback for human escalation.

Optional settings

• •Color Theme — choose from preset colors to match your brand identity.
• •Languages — Free plan: English only. Pro plan: select up to 3 languages from 23 supported options.
• •Knowledge Base — upload PDFs or text files to supplement scraped website content.

Bot limits

Your bot's intelligence comes from its knowledge base. The more relevant content you provide, the better and more accurate its answers will be.

Website Scraping

Enter your website URL and hit the scrape button. Our scraping algorithm extracts all readable content from your page. This becomes the primary knowledge source for your bot.

• •Automatically extracts the important content, ignoring navigation and boilerplate.
• •Rate limited to 2 scrapes per 6 hours to keep things fair for everyone.
• •Failed scrapes don't count against your limit — only successful ones do.

File Uploads

Upload PDF or text files to add more context. Perfect for product manuals, help docs, pricing sheets, or any supplementary documentation.

• •Supported formats: PDF and TXT
• •Max file size: 10 MB
• •Text is extracted automatically and added to your bot's knowledge.

After creating your bot, you get a single script tag. Paste it on any website and your AI chatbot is instantly live.

Embed code

<script
  src="https://pizbot.com/widget.js"
  data-bot-id="YOUR_BOT_ID"
  defer
></script>

Paste this before the closing </body> tag on every page where you want the chatbot to appear. You'll find your unique bot ID on the bot edit page after creation.

Platform guides

What happens after embedding

• •A floating chat button appears in the bottom-right corner of your website.
• •Clicking it opens a chat window with your welcome message.
• •Visitors can type questions and get real-time streaming AI responses.
• •Conversations persist across page loads — visitors can continue where they left off.
• •Fully responsive — looks great on mobile, tablet, and desktop.
• •Loads asynchronously — zero impact on your page speed.

Make the chatbot look and feel like it belongs on your website. All visual changes update instantly in the live preview.

Color theme

Choose from preset color themes to match your brand. The selected color applies to the chat button, header bar, and send button in the widget — giving it a polished, on-brand look.

Welcome message

Craft the perfect first impression. The welcome message appears as soon as a visitor opens the chat. Example:

"Hi there! 👋 I'm Acme's AI assistant. Ask me about pricing, features, or getting started — I'm here to help!"

Bot name

Your bot's name appears in the chat header. Use your brand name or something friendly like "Acme Support" or "Luna Assistant".

Support email

If the bot can't answer a question, it directs visitors to your support email. This ensures no query goes unanswered.

PizBot supports 23 languages across all major world regions. Reach your global audience without hiring multilingual agents.

Supported languages

How it works

• •Free plan: English only.
• •Pro plan: Select up to 3 languages during bot creation or editing.
• •The widget shows language selector buttons below the welcome message.
• •When a visitor picks a language, the AI responds in that language automatically.
• •Welcome message and placeholder text are translated on the fly.

Track how your bots are performing. Understand your visitors, identify top questions, and optimize your support.

Basic stats (Free + Pro)

Available on the main dashboard as stat cards:

• •Total bots created
• •Total conversations
• •Total messages exchanged
• •Unique visitors
• •Monthly requests used vs limit

Advanced analytics (Pro only)

Unlock the full picture with Pro:

• •90-day trend charts — visualize conversations, messages, and visitors over time.
• •Top 10 questions — see what your visitors ask the most.
• •Peak hours — discover when your support gets the most traffic.
• •Per-bot stats — dedicated analytics page for each individual bot.
• •CSV export — download 90 days of data as a spreadsheet for external analysis.
• •Conversation history — stored server-side so you can review past interactions.

Payment & subscriptions

• •Payments are handled securely through our payment partner — fully PCI-compliant.
• •First month is completely free. Your card is charged $10/mo starting month 2.
• •Cancel anytime. You'll keep Pro access until the billing period ends.
• •Downgraded accounts keep their data but lose access to Pro features.
• •Refunds are handled automatically — if issued, your plan reverts to Free.

Everything about the chat widget that appears on your website.

Embed attributes

Features

• •Self-contained — no extra CSS or dependencies needed on your end.
• •Visitor identity persists across sessions — returning visitors can continue conversations.
• •AI responses stream in real-time with a typing indicator — feels natural.
• •Works on any platform: HTML, React, Next.js, Shopify, WordPress, Wix, Squarespace, and more.
• •Mobile-friendly with responsive design that adapts to any screen size.

We take data handling seriously. Here's what you need to know.

Free plan

• •Conversation messages are not stored on our servers.
• •Chat history exists only in the visitor's browser during the session.
• •Only aggregate counts (daily conversations, messages, visitors) are tracked for your analytics.

Pro plan

• •Messages are stored securely to power advanced analytics (top questions, conversation history).
• •Your data is fully isolated — only you can access your bots' data.

For full details, read our Privacy Policy and Terms of Service.